Pollyana SALERNO is currently Events sales executive at Ritz Hotel Paris.
After having studied for 5 years at Vatel Paris and with her final year in the Luxury Goods Management Specialization and a managerial internship in the Four Seasons George V Palace in Sales & Marketing, Pollyana Salerno was hired directly in 2016 as the Ritz Paris Hotel’s Guest Coordinator.
I like supporting and leading a great sales team who work together well; having lots of different missions and administrative responsibilities while retaining a high level of contact with my clients when they are checking in and during my commercial visits.
I’m in charge of the leisure clientele at the Ritz Escoffier School and participate in commercial actions rolled out by the team while complying with all the standards and procedures in place at the Ritz Paris.
My daily tasks include:
My job requires the following qualities:
I learned how to expand my skills:
What I like the best in the hospitality industry is serving others, sharing, all the benevolence that comes from this and continually seeking to spark emotions for our guest’s experiences.”
The renovation of the Ritz Paris Hotel, a mythical hotel, required a 140 million-euro investment for its 142 rooms, including 50% of suites, its four bars and its three restaurants.
Vatel Hospitality & Tourism Business School attained a new academic achievement by ranking 11th in the world in the “QS World University Rankings” in Hospitality & Leisure Management, by subject, for the year 2022, out of 150 universities worldwide.Read more
This last week of November, 339 5th year students competed in English for 1st place on the podium.Read more