What did you do before attending Vatel?
I did general economic and social studies when I was in high school. Then after that, a two year university degree in Applied Foreign Languages in English and Spanish. And then I enrolled in Vatel in Paris.
Because of their “R & D”! Reputation and Discipline! Those are the two main reasons why I chose Vatel. After that, it was for the right balance of 50% of theory and 50% of practical work. And we need those practical applications in our field if we want to manage a team one day.
What do you remember the most about when you attended Vatel? A story to tell?
What is really strong at Vatel is this feeling of belonging. And this feeling is strengthened by our teachers and the administrative personnel - here I’m particularly referring to Mrs. Pouzet who was so kind - and how they are always available to listen to any issues students might be having.
My two best friends are from my days at Vatel. We regularly keep in touch. We talk about how things were back at school, especially the kitchen rush, and when we were waitresses in the Paris Application Restaurant.
Could you tell us about something that was done or said while you were attending Vatel (either in your theoretical and practical courses or during an internship) that still influences you today in your professional life?
I particularly remember five tips that Vatel teachers gave me before I left to do my first internship:
Before the internship:
1- Always remember that you’re working in hospitality: making other people happy and helping them out.
2- Being nice, a good person and professional are key qualities you need to succeed in this field.
During your internship:
3- Never forget that you start building your resume as soon as you start doing your first internship.
After your internship:
4- Don’t leave without any new references.
5- Stay in touch with your managers / internship mentors.
What have you done since you graduated? What opportunities have you had?
First of all I spent two years in the Worldwide Hilton Group in London in the framework of an “International Hotel Management Program” which allowed be to become Reservations Manager of this 500 room hotel, the Hilton Gatwick Airport.
Then in 2001, I started my career at 1,850 meters above sea level, at Courchevel. I was the Sales and Reservations Manager of the five-star hotel, Le Lana. Then I got my first job as a Hotel Manager at the New Solarium Hotel which is a part of the Lodges & Mountain Hotels Group. I managed it for four years before being appointed Sales and Marketing Manager of the Lodges & Mountain Hotels and the Hotels & Altitude Group. Since 2012, I have been the General Manager of both of these groups.
Could you describe your job today?
The “Lodges & Mountain Hotels” and “Hotels & Altitude” include 380 employees who work in eight three and four-star hotels in seven ski resorts in the French Alps and in Austria.
My missions as General Manager consist of determining strategic choices and axes of development for these hotels by leading the steering committee:
- Customer Satisfaction
- Monthly Operational Reporting,
Administration and Finances:
- Monthly Financial Reporting,
Sales and Marketing:
- Defining our sales strategy: pricing, yield, sales conditions, networks and methods of distribution, market choice, publicity and promotion budgets;
- Defining our marketing strategy: rolling out new productions, adapting or abandoning existing ones, and implementing all of this.
It’s a very complete “global” job, which uses a host of different skills. It requires multi-skilled working as well as a lot of flexibility. Here I am thinking of how we manage our seasonal employees. This is the type of challenge that interests me.
Vatel Bahrain, in collaboration with the Gulf Hotel, honoured 43 of their students for their successful participation in the Formula 1 Gulf Air Bahrain Grand Prix, as well as the 146th General Assembly Meeting of the International Parliamentary UnionRead more
Vatel Hospitality & Tourism Business School continues its academic achievements as it maintains the 11th rank in the world, among 160 universities worldwide, according to the QS World University Rankings by Subject 2023.Read more
Vatel Hospitality & Tourism Business School won the International Student Ratio Award in the Global Higher Education Exhibition “GHEDEX 2023”.Read more
The Vatel Hospitality & Tourism Business School in Bahrain organised a field trip for foundation year students in cooperation with The Art Hotel & ResortRead more
Vatel Bahrain organised a student site visit to various archaeological tourist sites in the Kingdom of Bahrain, including the Pearling Path.Read more
Manama, Apr. 18 (BNA): Vatel Bahrain will double its admission capacity to provide the local tourism scene with more highly skilled national workforce, Director General Shaikh Khalid bin Khalifa Al Khalifa announcedRead more
Exhibition World Bahrain signed a Memorandum of Understanding (MOU) with Vatel Bahrain to provide mentorship and career guidance and opportunities to students, host various guest speakers and attract mutual beneficial opportunities.Read more
Foundation year students at Vatel Hospitality & Tourism Business School participated in workshops entitled "Etiquette in Hospitality", to acquire the skills required to start their practical training in accordance with international standards.Read more
The Ritz-Carlton, Bahrain and Vatel Bahrain signed an agreement that further strengthened their partnership in developing future leaders in luxury hospitality.Read more
The Supreme Organising Committee of the Bahrain International Airshow (BIAS 2022) has signed a memorandum of understanding (MoU) with the Vatel Bahrain – International Hospitality School.Read more
The General Director of Vatel Hotel & Tourism Business School in Bahrain, Shaikh Khaled bin Khalifa Al Khalifa, visited Vatel's campus in Nimes, France, where he met with the college's leadership and several topics were discussed.Read more
General Director of Vatel Bahrain stressed the importance of strengthening relations and links between the college’s branch in Bahrain, and other Vatel locations across the globe, especially Vatel’s headquarters in Lyon in France.Read more
Vatel Hospitality & Tourism Business School attained a new academic achievement by ranking 11th in the world in the “QS World University Rankings” in Hospitality & Leisure Management, by subject, for the year 2022, out of 150 universities worldwide.Read more
More and more human communities consider ecotourism to be a solution that promotes their way of life, and preserves their culture and biodiversity surrounding them.Read more
Martin Rousset, a Vatel Nimes student, flew to Antananarivo for Vatel Madagascar’s specialization in ecotourism management for his last MBA year.Read more
The tourism sector, one that now attracts millions of young students throughout the world, is in tune with globalizationthat is currently being overturned by inequalities and environmental threats.Read more
Vatel Rwanda started in 2016, we began to prepare the first intake for 2018, headed by Nicole Bamukunde, a Rwandese graduate of Vatel, and who has worked in startups in her country, which is totally renewing itself.Read more
This last week of November, 339 5th year students competed in English for 1st place on the podium.Read more