The grand opening of The Peninsula Paris ? Titanic work requiring over 900 workers in the hotel that has 200 luxury rooms including 34 suites, six restaurants, an 1,800 square meter spa, a 20 meter pool, and a fleet of vehicles for hotel guests. Parisian luxury hotels at their apex, truly a “city in the city,” made up of 600 employees, carefully recruited by Nicolas Tessier, a Vatel 2005 alumnus, who was hired in February, 2014 in the Human Resources department of the Hotel.
The first European palace of the Hong-Kong based Peninsula brand opened in Paris on August 1st, 2014. In February, you were hired as the Assistant Human Resources Manager. How did you get this job?
For the past four years, the name The Peninsula Paris, has been on everyone’s lips in hotels in Paris. I impatiently waited for it to open, read everything I could about the group and their Parisian project and I understood that I shared the same values that Peninsula Group defends. Values of respect, generosity, humility and well-being of all employees are some of the strengths that made me want to work one day in Human Resources. So without a minute of hesitation, I sent in my application to Sylvie Quintin, the Human Resources Manager, who gave me the opportunity to show my passion for the hospitality industry and my drive to work in Human Resources when she first interviewed me for a job. Then I had the opportunity of meeting Nicolas Beliard, the General Manager. These interviews confirmed how important human values are for Peninsula and I insisted on how motivated and committed I was to participate in this adventure. I sincerely thank them for trusting me and giving me all these opportunities to continue learning in this job.
What are you doing to prepare the grand opening of this exceptional hotel?
Opening a hotel like The Peninsula Paris is an extraordinary adventure. We all start out with a blank page and we want to succeed in every field. To do this, we brainstorm a lot, getting feedback from all the others to make the best decisions. And we never forget the core of the hospitality industry: wanting to make others happy. I hope that all those who participated in the events we undertook, felt this.
Today our priorities in the Human Resources department are to finish recruitment of 520 employees for the hotel’s grand opening and then reaching a total of 600 in a few months, and of course making good working teams and coaching our employees. We meet both professionals and students in job fairs, or when we present our Group at schools. Each time, we can see how all these candidates smile, and really want to be a part of our teams, and that’s the greatest way for them to thank us.
Can you give us a few facts and figures about Peninsula Group hotels?
The Hong Kong and Shanghai Hotels Limited, which owns the Peninsula Hotels brand, is a family owned group managed by Sir Michael Kadoorie. Very present in Asia with six hotels, but also in the United States with three hotels, the Group is making its European entrance in Paris, with the opening of its tenth hotel, on August 1st, 2014.This hotel, which defines new standards in design, luxury and comfort, is yet another milestone in the brand’s approach to excellence, conferring a new level of distinction to Paris, the City of Light.
I had an incredible experience in the Le Meurice Hotel. Dorchester Collection was with me all along my career and I was able to have held four different jobs.
First of all I started off as the Human Resources Assistant in charge of the payroll for three years. I was then promoted to Payroll Manager for two years, before become the Human Resources Coordinator, in charge of employee trade union relationships, and then Assistant Human Resources Manager. Each time I was promoted, the Le Meurice Hotel trained me for my new functions and helped me understand their stakes. The Dorchester Collection training program is an ongoing one. The farther you go in your career, the more training they give you with more managerial information. I totally loved working at the Le Meurice. And I’m very grateful for all the opportunities Management of this hotel gave me.
Why did you choose Vatel and what memories do you have? How did Vatel courses (theoretical courses, practical applications and internships) respond to your needs and expectations?
I was 16 when I had a summer job in a hotel-restaurant. I started off by serving breakfast, working at the front desk, and cleaning the rooms, and then I became interested in all the different jobs that this sector of activity had to offer. And in my last year of high school, I decided not to continue my higher education in law as planned, but in hotel management. I started to look for a school that would give me both theoretical and practical knowledge.Vatel met my criteria. Learning to confront reality in the workplace, by applying theoretical knowledge, for me, was something that was essential. So that’s when I applied to Vatel without any precise idea of what I wanted to do upon graduating.
I remember my first year of schooling where my internship took place in the Plaza Athenee Room Service department. That confirmed for me that I wanted to work in the future, in a luxury hotel environment. I saw staff with an eye for details, innovation and the desire to do everything possible to make their guests’ stay an unforgettable one. Then in my second year, I did my internship at the Hotel Scribe at the Front Desk. At the end of this internship I knew that I wanted to continue and work in Human Resources. I wanted to continue working in luxury hotels but also to be able to build more long lasting relationships with employees than those we were able to have with our guests. I wanted to participate in managing the careers of my fellow employees. When I did my final internship in the Human Resources department of the Park Hyatt Paris Vendome Hotel, I knew I had made the right choice for my career.
Vatel allowed me to confirm my choices little by little. What makes this school so very strong, are the courses given by professional faculty members and instructors, as well as the internships we do in luxury hotels.
What advice would you like to give to Vatel students who would also like to work in Human Resources?
This is a department where you really must love your job. Whether it’s in training, recruitment, social laws, or whatever, wanting to accompany your fellow employees on a daily basis and help them become personally fulfilled in their job must be your top motivation.
I’m aware that my schooling helped me transform myself quickly. Because I had worked with operational teams in my internships, I was quite aware of what really took place in these jobs, and it was easier for me to know what these employees really needed and expected. If I had some advice to give to those who want to work in Human Resources, I’d say that you have to like working with people, know how to manage teams, federate all sides and manage conflicts. On a daily basis, you have to be able to anticipate problems, be a good listener, be open-mined, intuitive, know how to deal with the unexpected and be a good trouble-shooter, while remaining firm, depending on the situation.
VATEL Group, specialized in teaching Hospitality and Tourism Management, is proud to announce the nomination of Karine Sebban-Benzazon as CEO of our Group.Read more
Vatel Hospitality and Tourism Business School recently exhibited its stellar academic programs at the high-profile International Education Fair held in Sharjah, UAE from October 18-21, 2023.Read more
the General Director of Vatel Bahrain, assumed the role of the Kingdom of Bahrain's representative at the 17th annual international convention of the Vatel Group, The event took place in the Republic of Rwanda, AfricaRead more
Shaikh Khaled bin Khalifa Al Khalifa, General Director of Vatel Hospitality & Tourism Business School, met with Eric GIRAUD-TELME, the newly appointed French Ambassador to Bahrain.Read more
Vatel Hospitality & Tourism Business School held an induction day for its new students of the academic year 2023-2024.Read more
In a landmark collaboration, Vatel Hospitality & Tourism Business School and Swiss-Belresidences Hotel have signed a memorandum of understanding (MoU) aimed at bolstering their ties.Read more
With limited available seats, the deadline for admissions applications swiftly approaches, set for the evening of Thursday, September 21, 2023.Read more
Taking active involvement in 'Youth City 2030' this year, the Vatel Hospitality & Tourism Business School in Bahrain is delighted to present an insightful session in partnership with the Gulf Hotel, on 'The Dining Protocol and Etiquette'.Read more
The open day event, presented by Vatel Hospitality and Tourism Business School under the theme "Discover Hospitality" in collaboration with the InterContinental Regency Bahrain Hotel, saw an impressive surge of participants.Read more
The meeting centered around forging collaborative ties between the college and the hotel, capitalizing on their distinguished partnership, and devising strategies to enhance student development and leverage the hotel's extensive expertise.Read more
Vatel Hospitality & Tourism Business School has joined hands with the Intercontinental Regency Bahrain Hotel to announce an upcoming open day titled ‘Discover Hospitality’Read more
The Ministry of Education in the Kingdom of Saudi Arabia has officially recognised Vatel Hospitality & Tourism Business School in Bahrain as one of the recommended higher education provider for Saudi students to enrol in.Read more
Vatel Bahrain and Jumeirah Gulf of Bahrain Resort and Spa have signed a Memorandum of Understanding (MoU) to provide training opportunities for college students and enhance cooperation in the fields of hospitality and tourism.Read more
Dr. Mohammed bin Mubarak Juma, Minister of Education and Chairman of the Board of Trustees of the Higher Education Council, visited Vatel Bahrain, College of Hospitality at its headquarters in Al-Jasra.Read more
H.E. Mr. Nabil bin Yaqub Al-Hamar, the Media Affairs Advisor to His Majesty the King, paid a visit to the headquarters of the Vatel Hospitality & Tourism Business School in Al Jasra.Read more
Jameel bin Mohammad Ali Humaidan, Minister of Labour met with Shaikh Khalid bin Khalifa Al Khalifa, Director-General of Vatel Bahrain.Read more
Manama, June 22 (BNA): Rawan bint Najeeb Tawfiqi, Minister of Youth Affairs, received Shaikh Khalid bin Khalifa Al Khalifa, Director-General of Vatel Hospitality and Tourism Business School.Read more
Vatel Bahrain participated in the evaluation panel for student performance in Vatel Nîmes, France. The Grand Oral takes place in June each year, and successful students are awarded a bachelor’s degree in international Hotel Management.Read more
Vatel Bahrain & Conrad Bahrain Financial Harbour signed a MoU to strengthen bilateral relations and cooperation between the two parties, and work to provide training opportunities for Vatel students in the fields of hospitality, and tourism.Read more
Vatel Bahrain, in collaboration with the Gulf Hotel, honoured 43 of their students for their successful participation in the Formula 1 Gulf Air Bahrain Grand Prix, as well as the 146th General Assembly Meeting of the International Parliamentary UnionRead more
Vatel Hospitality & Tourism Business School continues its academic achievements as it maintains the 11th rank in the world, among 160 universities worldwide, according to the QS World University Rankings by Subject 2023.Read more
Vatel Hospitality & Tourism Business School won the International Student Ratio Award in the Global Higher Education Exhibition “GHEDEX 2023”.Read more
The Vatel Hospitality & Tourism Business School in Bahrain organised a field trip for foundation year students in cooperation with The Art Hotel & ResortRead more
Vatel Bahrain organised a student site visit to various archaeological tourist sites in the Kingdom of Bahrain, including the Pearling Path.Read more
Manama, Apr. 18 (BNA): Vatel Bahrain will double its admission capacity to provide the local tourism scene with more highly skilled national workforce, Director General Shaikh Khalid bin Khalifa Al Khalifa announcedRead more
Exhibition World Bahrain signed a Memorandum of Understanding (MOU) with Vatel Bahrain to provide mentorship and career guidance and opportunities to students, host various guest speakers and attract mutual beneficial opportunities.Read more
Foundation year students at Vatel Hospitality & Tourism Business School participated in workshops entitled "Etiquette in Hospitality", to acquire the skills required to start their practical training in accordance with international standards.Read more
The Ritz-Carlton, Bahrain and Vatel Bahrain signed an agreement that further strengthened their partnership in developing future leaders in luxury hospitality.Read more
The Supreme Organising Committee of the Bahrain International Airshow (BIAS 2022) has signed a memorandum of understanding (MoU) with the Vatel Bahrain – International Hospitality School.Read more
The General Director of Vatel Hotel & Tourism Business School in Bahrain, Shaikh Khaled bin Khalifa Al Khalifa, visited Vatel's campus in Nimes, France, where he met with the college's leadership and several topics were discussed.Read more
General Director of Vatel Bahrain stressed the importance of strengthening relations and links between the college’s branch in Bahrain, and other Vatel locations across the globe, especially Vatel’s headquarters in Lyon in France.Read more
Vatel Hospitality & Tourism Business School attained a new academic achievement by ranking 11th in the world in the “QS World University Rankings” in Hospitality & Leisure Management, by subject, for the year 2022, out of 150 universities worldwide.Read more
More and more human communities consider ecotourism to be a solution that promotes their way of life, and preserves their culture and biodiversity surrounding them.Read more
Martin Rousset, a Vatel Nimes student, flew to Antananarivo for Vatel Madagascar’s specialization in ecotourism management for his last MBA year.Read more
The tourism sector, one that now attracts millions of young students throughout the world, is in tune with globalizationthat is currently being overturned by inequalities and environmental threats.Read more
Vatel Rwanda started in 2016, we began to prepare the first intake for 2018, headed by Nicole Bamukunde, a Rwandese graduate of Vatel, and who has worked in startups in her country, which is totally renewing itself.Read more
This last week of November, 339 5th year students competed in English for 1st place on the podium.Read more